Last Updated: 10/30/25

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Welcome to our website. By accessing or using this website, you agree to be bound by the following terms and conditions. If you do not agree, please discontinue use.

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1. Company Information

This website is operated by Premier Heating and Air Conditioning.
Phone: 901-388-9091

We proudly serve homeowners and businesses throughout West Tennessee and surrounding areas.

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2. Services & Informational Use

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The information provided on this website is for general informational purposes only. Heating and cooling systems vary based on equipment type, age, property needs, and installation conditions. Any recommendations, repairs, or pricing must be confirmed after an in-person evaluation by a trained technician.

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3. Estimates & Pricing

Any pricing listed on our website or provided by phone is an estimate and may change following inspection. Written estimates are generally valid for a limited period and may be affected by parts availability, labor needs, and system conditions. We reserve the right to adjust pricing at any time.

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4. Appointments & Scheduling

Appointments are scheduled based on availability. Emergency service calls may take priority. We ask that the service area be accessible upon our arrival, which includes securing pets and notifying our team of any safety concerns or property conditions that may affect our work.

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5. Customer Responsibilities

Customers are responsible for providing accurate information regarding the system and any previous work performed. We are not responsible for issues resulting from undisclosed electrical, gas line, plumbing, ventilation, structural, or pre-existing mechanical conditions.

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6. Payment Terms

Payment is due at the time services are performed unless otherwise arranged in writing. We accept standard payment forms including check or digital invoice payment (if applicable). Late invoices may be subject to service or administrative fees.

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7. Verbal Opt-In 

Premier Heating and Air will be collecting opt-in verbally from our customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they will be asked to provide the phone number, and staff is trained to ask the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent". They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy ​

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8. Form Submission

By submitting this form and signing up for texts, you consent to receive text messages from Premier Heating and Air Conditioning at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg and data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. information will not be shared with third parties for marketing or promotional purposes. Privacy Policy ​

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9. Limitation of Liability

Premier Heating and Air Conditioning is not liable for damages resulting from improper maintenance, unauthorized repairs, failure to follow care instructions, or modifications performed by third parties. To the fullest extent allowed by law, we disclaim liability for incidental, indirect, or consequential damages.

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10. Website Content & Accuracy

We strive to provide accurate and updated information. However, we make no guarantee regarding the accuracy, completeness of any content on this site. We reserve the right to modify website content at any time without notice.

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11. Privacy

We respect your privacy. Any information submitted through this website is used solely to communicate with you or schedule services. We do not sell personal information to third parties.

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12. Changes to Terms

We may update these Terms & Conditions occasionally. Continued use of our website indicates acceptance of any modifications.

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Visit our Privacy Policy here for more information.